1. For the purposes of this Fee Refund Policy, semester fees are defined as one full-time semester of study in any program at ICM.
2. If an applicant accepts a place offered by ICM and pays the fees, a binding contract is created between the student and ICM.
3. Notification of cancellation or withdrawal from course(s), or withdrawal or deferral from a program of study must be made in writing to ICM.
4. Students who dispute ICM’s decision regarding a refund, have access to an independent grievance resolution process. This does not circumscribe the student’s right to pursue other legal remedies or take further action under Canada’s consumer protection laws.
5. In case of cancellation or withdrawal, the cancellation fee (and administration charge if relevant) will be calculated as shown in the table below.
6. In case of deferral, the fees will be retained by ICM until commencement of studies. If the student subsequently withdraws, the Fee Refund Policy will apply as at the date ICM was advised in writing of their withdrawal. ICM reserves the right to apply the Fee Refund Policy to the date of the initial deferral.
7. Where a Study Permit renewal is rejected due to a breach in Study Permit conditions, a student must withdraw from ICM and the cancellation fee will be calculated as shown in the table below.
8. Students whose enrolment is terminated by ICM will not be entitled to any refund of fees. Any fee refund is wholly at the discretion of ICM.
9. ICM reserves the right to withdraw a program or course(s) from offer at its discretion. If a student is unable to enrol in a similar program or course(s) at ICM and the enrolment is cancelled, all fees will be refunded with the exception of a C$235 administration fee.
10. All refunds under this Fee Refund Policy will be paid within four (4) weeks of receiving a written claim from the student.
11. Refunds are to be paid to the person who enters into the contract with ICM, unless the person gives a written direction to ICM to pay the refund to another person.
    

Please note: The cancellation fees listed above refer only to your tuition fees at ICM. For cancellation fees relating to English language programs, on-campus accommodation, airport reception and homestay placement, please contact ICM.